Contents
1. Who We Are
Luminari Care Organization is a non-governmental organization registered in Malawi, dedicated to improving the lives of youth in juvenile correctional facilities through mental health support, education, and nutritional programs.
Organization: Luminari Care Organization
Website: luminaricare.org
Email: info@luminaricare.org
Country: Malawi
2. Information We Collect
Information you give us directly
When you submit our contact form, you provide your name, email address, subject and message. This is used only to respond to your enquiry.
Information collected automatically
When you visit our website we automatically collect your IP address, browser type, operating system, device type, the pages you visit, and how long you spend on each page. This is used solely to understand how visitors use our site and to improve your experience.
Information we do NOT collect
We do not collect payment information, government identification, or any sensitive personal data. You are not required to create an account to use any part of the public website.
3. How We Use Your Information
We use the information we collect for the following purposes:
- check_circle To respond to your contact form messages and enquiries
- check_circle To understand how visitors use our website so we can improve it
- check_circle To monitor and prevent security threats or misuse of our site
- check_circle To send programme updates or newsletters only when you have explicitly opted in
- check_circle To comply with legal obligations where required by Malawian law
5. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your data only in these limited circumstances:
- radio_button_checked With our email service provider to deliver contact form replies and auto-replies
- radio_button_checked With Google Analytics — anonymised usage data to understand site traffic
- radio_button_checked When required by law, court order, or a Malawian governmental authority
- radio_button_checked To protect the rights, property, or safety of Luminari Care, our users, or the public
6. Data Retention
We retain your personal data only for as long as necessary:
Contact form messages
Retained for 12 months, then permanently deleted from our servers
Web traffic logs
Retained for 90 days for security and analytics purposes
Email correspondence
Retained for 2 years for record-keeping purposes
7. Your Rights
You have the following rights regarding your personal data:
Right to Access
Request a copy of the data we hold about you
Right to Rectify
Ask us to correct any inaccurate data
Right to Erasure
Request permanent deletion of your data
Right to Object
Object to how we process your data
Right to Portability
Receive your data in a portable format
Right to Restrict
Ask us to limit how we use your data
To exercise any of these rights contact us at info@luminaricare.org. We will respond within 30 days.
8. Contact Us
If you have any questions about this Privacy Policy, please get in touch:
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.